Help desk
Call or email when something is not working. We fix it remotely when we can and come on site when we need to.
Managed IT and support
Managed IT support for small offices on the South Shore
Your IT department, without hiring one.
For a monthly fee we look after the computers, accounts, network and security that your office depends on. You get one place to call, and problems get fixed before they turn into lost days.
Get a quoteWhat is included
Microsoft 365 and Google Workspace
Email, shared files, Teams and calendars set up correctly, with accounts added and removed as staff come and go. More on Microsoft 365
Security basics done right
Two-step sign-in, updates, antivirus, email filtering and sensible permissions. The steps that block most attacks. More on cybersecurity
Backups
Your files and email backed up off site, and restores tested so you know they work before you need them.
Network and Wi-Fi
Firewall, Wi-Fi and printers set up and documented, with a separate guest network so visitors stay off your files.
New computers and setup
Help choosing equipment, then setup, data moved over and old devices wiped before they leave the office.
Who it is for
Offices with roughly 2 to 50 people that do not have IT staff: professional offices, small businesses, nonprofits and churches. If one person in the office has become the computer person by accident, this is for you.
How pricing works
Every office is different, so we quote after a short conversation and a look at your setup. The quote lists what is covered each month and how project work, such as a new server or an office move, is handled.
Common questions
Do you come on site?
Yes, across the South Shore. Most problems are fixed faster remotely, and we come in when the job needs hands on the equipment.
We already have someone who helps now and then. Can you work with them?
Yes. We can take over completely or handle the parts they would rather not, such as security or Microsoft 365.
What happens to our passwords and data?
Your accounts stay in your name and you keep the admin access. We document what we set up so nothing depends on one person's memory.
Can you help with just one project?
Yes. Office moves, new Wi-Fi, a move to Microsoft 365 or a security checkup can all be one-time projects.
Find out what your office needs.
We will look at your setup and send a written quote.